Perceived quality of a search good involves attributes of an objective nature, while perceived quality of an experience good depends more on subjective attributes.
We identify an experience good as one in which it is relatively difficult and costly to obtain information on product quality prior to interaction with the product.
This established connection between perceived diagnosticity and perceived helpfulness is highly relevant to the context of my business
Comparison tables and bullet points highlighted objective attributes. Digital cameras were compared on their display size, and level of optical zoom.
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